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Frequently Asked Questions

Everything you need to know about your stay at Evolution Villas in Rio Santo, Hernandez.

Booking Logistics

How do I book a villa?
Browse our four villas, select your dates, and complete the booking directly on our site. No third-party platforms needed.

Is there a booking fee?
No. When you book directly with Evolution Villas, you pay no extra booking or service fees.

What is your cancellation policy?
• 100% refund for cancellation 120+ days before retreat start date, minus the deposit
• 50% refund for cancellation 90+ days before retreat start date, minus the deposit
• 0% refund for cancellation 0-89 days before retreat start date

Can we extend our stay?
Yes, you and your guests may extend your trip. Extra nights - before and after - are a flat fee of $75 per night, per person.

Property & Amenities

Is the pool private?
The pool is shared between our four villas only. With so few guests it stays calm and uncrowded, that's very much by design.

Is laundry available?
We offer one laundry service to our guests, it is included in your package. Gratuities are additional and recommended. Additional laundry service is charged at the per person rate.

How secure is the property?
Our resort is very secure. Our fully gated property is protected 24/7 with surveillance Next Security System. As a standard precaution we recommend that you store your valuables (cash, credit cards, passports, plane tickets, etc) in the safe available in your room.

Is there A/C?
Yes, we have an air conditioning unit in every single bedroom at Evolution. Common areas are open air and designed as indoor/outdoor living spaces.

Wifi and Data?
Evolution has high speed internet.

Hot water?
Each and every shower is equipped with hot water (although you might not need it - in this heat!).

Do I need to bring my own Yoga mat?
We provide: Yoga mats, blocks & straps. We can provide additional exercise equipment (resistance bands, weights etc.) upon request.

Are there any house rules I should know?
A few, to keep the property calm for everyone: quiet hours are 9pm to 7am; no smoking indoors (there is a designated area in the parking lot); please put toilet paper in the bin rather than flushing it, as is standard in Costa Rica; white indoor towels stay indoors and pool towels are in your closet; and only registered guests may stay on the property. We also have dogs and cats on site — let us know in advance if you have allergies.

Getting There & Getting Around

How far is the beach?
The beach is a ten-minute drive from the villas, close enough for sunset, far enough to stay quiet.

Can you help with airport pickup or a car?
Yes — both are available as paid add-ons, arranged through Sophia. Airport transfer is a private shuttle from Liberia Airport (LIR), about a 1-hour drive, for $100 each way. Car rental is the option we most recommend for full freedom during your stay: a 2019 Mitsubishi ASX automatic runs $165/day, $900/week, or $3,000/month, with optional airport delivery for an added fee. Please book excursions at least 2 days ahead, and on-site wellness services at least 1 day ahead.

Do I need a visa or passport?
Guests traveling from the USA and Canada (and other countries) do not need a visa, but will need to provide a return ticket or evidence of onward travel.

What do I need to do at check-in?
Message Sophia when you arrive. Register at the front office (on the left of the main Evolution sign as you enter the parking lot) — every guest must be registered by name to receive keys. Sophia will walk you around the property and answer any questions. Check-out is any time before 11am: no cleaning needed, just turn off the lights and A/C and return your keys to the front desk.

Money & Payments

What is the local currency and exchange rate?
Costa Rica’s official currency is the Colón. The exchange rate is approx. 500 colones to the dollar. US dollars are generally accepted in all areas. If you spend US dollars, keep in mind that you will receive your change in colones.

Are credit cards accepted?
All major credit cards are accepted in Costa Rica. Visa and Mastercard are the most prevalently accepted with AMEX and Discover accepted in fewer locations.

Health, Safety & Practical Travel

Is Costa Rica safe?
Costa Rica is safe. Like any place, normal precautions and care should be taken depending upon where you are visiting. Violent crime is very rare in Costa Rica, while theft of personal property (from automobiles & high traffic tourist areas) is more common.

Is the water safe to drink?
Yes, the water at Evolution is safe to drink from every faucet on the property. Countrywide, water quality standards in Costa Rica are quite high and visitors do not have any problems. Additionally, we have a reverse osmosis water filtration system to fill up your water bottle in the restaurant.

Are any vaccinations required?
No shots or vaccinations are needed for visits to Costa Rica.

What are the electrical outlets like?
The country uses 120V, 60Hz current, and the same for wall outlets. This is the same as the US, so guests from the US will not need adaptors.

How's the weather?
December - May is dry season in Guanacaste. It is a very hot, dry climate. Bring sunscreen, hats, and swimsuits! Try to avoid the sun during peak times 11am - 3pm.

May - November is rainy season. It is still hot, but expect rain showers. Bring raincoat, or poncho and light sweater for the evening.

Guest Services & Communication

Do people at the resort speak English?
Everyone in the office, the instructors, massage therapists and all other staff members speak English.

Can you accommodate dietary needs?
Our chefs are fully versed in many types of foods and special dietary needs and can accommodate any special request. We ask that you let us know in advance if you or your guests have any special needs, diets, or desires.

Still Have Questions?

Our team is here to help you prepare for your journey. Reach out directly for personal assistance.